Frequently Asked Questions
Everything you need to know about your Caseoh Merch order
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping may take 2-3 weeks depending on your location.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that limited edition drops may have specific final-sale conditions.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite shirt at home and comparing it to our guide for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Caseoh apparel?
To preserve the quality of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on the graphic designs.